Customer Relationship Management (CRM) System Integration

Having all customer data in one central repository
is essential to turning the data into useful information

Integrate the data captured in the state-of-the-art Integrated Access CRM system during every customer ‘touch’ into your systems.  Or, just use the Integrated Access CRM system as your own through our unique CRM Portal technology, a technology which allows you to access updated information in real-time!

Either,

• Let us work with your IT Department to establish batch exports of our Implementation services activities right into your systems.

Or,

• As an iac TeleSales or Lead Generation client, enjoy the following benefits of the best CRM technology in the industry:
  • Securely view updated customer information
  • See free form notes from our TeleContact team instantaneously
  • Integrate data from your transaction systems into our CRM portal for a 360° view of every customer
  • Enable Marketers and Salespeople to reference the same records in real-time in order to:
    • Build Target Account Lists and detailed territories with our Territory Manager technology
    • Design your own customized Sales Cycle and see each customer every step of the way
    • Leverage Assignment Manager to automatically distribute new Opportunities to the right people in your organization.